Returns & Exchanges
At Made By Molly, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our studio inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.